RESPONDING TO PUT-DOWNS
Ways to buy-out of put-downs, sarcasm, blaming, threats and name calling:
USE “I” STATEMENTS
LIMIT SET
ASK A QUESTION
SAY BACK WHAT YOU HEAR
CHECK OUT FEELINGS
AGREE
MAKE A JOKE
CHANGE THE SUBJECT
LEAVE
REPEAT, REPEAT, REPEAT (LIMIT SET)
INVITE TO PROBLEM SOLVE